Legal and policies

The agreements and policies that govern Esqase, in one place. Each document states its own effective date and when it was last updated.

The agreement

Terms of Service
The terms that govern your access to and use of the Esqase legal practice management platform, covering subscriptions, acceptable use, and liability.
Acceptable Use Policy
The conduct and content rules for using Esqase, covering prohibited activity, security testing, client data handling, and how the policy is enforced.
Billing and Refund Policy
How Esqase handles subscription billing, plan changes, cancellations, and refunds, including free trial terms and the process for a disputed charge.

Privacy Policy
How Esqase collects, uses, stores, and protects personal data across the platform, and the privacy rights available to law firms and their clients.
Data Processing Agreement
The data processing agreement between Esqase and customer law firms, covering processing scope, subprocessors, security measures, and data transfers.
Business Associate Agreement
How Esqase handles protected health information for firms on the Professional plan, covering permitted uses, safeguards, breach reporting, and subcontractors.
Subprocessors
The third-party providers Esqase engages to operate the platform, what each one processes, where it processes it, and how to be notified when the list changes.
Cookie Policy
The cookies and similar technologies Esqase uses across its website and application, what each category does, and how you can control them.

eSignature Guidelines
How electronic signatures work in Esqase: email-verified signing links, audit trails, signer consent, and the ESIGN and UETA framework they operate in.
Accessibility Statement
How Esqase approaches accessibility, the standards the platform is measured against, and how to report a barrier you run into anywhere in the product.

Philippines Supplement
The terms that apply to a firm based in the Philippines and to Philippine signers and data subjects, covering billing and value-added tax, the free trial, electronic signatures, and rights under the Data Privacy Act.
Data Processing and Outsourcing Agreement (Philippines)
The outsourcing agreement Philippine firms accept under the Data Privacy Act, covering the processing details, sub-processors, security, and breach notification.

Questions about any of these documents: legal@esqase.com.

Esqase, Inc., 2810 N Church St STE 89268, Wilmington, DE 19802, United States.