Terms of Service

Effective date: September 10, 2026
Last updated: September 10, 2026

These Terms of Service ("Terms") govern your access to and use of the software-as-a-service platform operated by Esqase, Inc. ("Esqase," "we," "us," or "our"), including the firm application at app.esqase.com, the eSignature signing and document sharing application at docs.esqase.com, the public booking, intake form, and payment pages we host for law firms, the Esqase Public API, and all associated applications, sub-domains, and documentation (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the law firm or organization you represent ("Firm"). If you accept these Terms for a Firm, you represent that you have authority to bind that Firm, and "you" and "your" mean both you and that Firm. Section 24 states the terms that apply to an External User; the rest of these Terms apply to you and your Firm, and an External User is not bound by them.

If you do not agree to these Terms, do not access or use the Service.

1. Definitions

• "Account" means a registered user profile used to access the Service.
• "Authorized User" means any individual you permit to access the Service under your Firm's subscription.
• "Client Data" means any data, documents, or information that you or your Authorized Users upload, input, or generate through the Service relating to your clients or matters.
• "Documentation" means the product and developer documentation Esqase publishes at esqase.com/docs, as updated from time to time.
• "External User" means any individual, other than an Authorized User, who interacts with the Service at your Firm's invitation or direction through the Public-Facing Features described in Section 8, such as a document signer, document recipient, form submitter, payer, or booking invitee.
• "Firm" means the law firm or legal organization that has subscribed to the Service.
• "Firm Owner" has the meaning given in Section 2.3.
• "Public-Facing Features" has the meaning given in Section 8.1.
• "Subscription" means the recurring billing plan that governs your access to the Service.
• "User Content" means all content submitted to or generated through the Service by you or your Authorized Users, including Client Data.

2. Eligibility and Account Registration

2.1 Eligibility

The Service is intended for use by licensed attorneys, law firms, legal professionals, and their authorized staff. You represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2.2 Account Creation

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at legal@esqase.com if you suspect any unauthorized access.

2.3 Firm Owner

Each Firm must designate at least one administrator ("Firm Owner") who is responsible for managing Authorized Users, billing, and compliance with these Terms within the Firm's account.

2.4 Account Ownership Disputes

Esqase does not arbitrate or resolve disputes between partners, members, or other persons within a Firm regarding ownership of, or access to, an account or Client Data. If such a dispute arises, we may, at our reasonable discretion: (a) request documentation we deem necessary to determine ownership, including written instructions signed by all disputing parties or a court order; (b) suspend access to the account until the dispute is resolved to our reasonable satisfaction; or (c) maintain the status quo. To the maximum extent permitted by law, Esqase is not liable for any action or inaction taken in good faith in connection with an ownership dispute.

2.5 Consent to Electronic Communications

You consent to enter into these Terms electronically, to receive all agreements, notices, disclosures, and other communications we provide in connection with the Service in electronic form, and to the delivery methods described in the Notices provision of Section 22. You agree that electronic delivery satisfies any legal requirement that those communications be in writing, and that your electronic acceptance of these Terms has the same legal effect as a handwritten signature. This consent is separate from the signer consent described in our eSignature Guidelines. You are responsible for maintaining a valid email address and the hardware, software, and internet access needed to receive and retain electronic communications. Because the Service is delivered entirely electronically, you may withdraw this consent only by closing your Account, which ends your right to use the Service.

3. Subscriptions, Free Trial, and Payment

3.1 Plans and Pricing

Continued access to the Service requires a paid Subscription. Current plans and pricing are available at esqase.com/pricing. All fees are stated in U.S. dollars unless the price presented at checkout states another currency for your Firm's country.

A Subscription has a tier and a billing interval. Standard carries the practice management workspace. Professional adds the personal injury module and the country-specific agreement that goes with it, which is the Business Associate Agreement, unless Esqase publishes a country-specific data processing agreement for the country recorded in your Firm's settings, in which case that agreement applies instead. Our country-specific agreements are published at esqase.com/legal. Your Firm Owner must accept that agreement in the Service before your Firm can record personal injury data. An Enterprise plan is agreed separately with your Firm, and Section 22 states how a written agreement ranks against these Terms. Moving up a tier takes effect immediately. Moving down from Professional to Standard takes effect at the end of the billing period you have already paid for, and until then nothing changes. Personal injury records are never deleted on a move to Standard: they are retained and remain exportable, as Section 18.5 and our Billing and Refund Policy describe, and the module is hidden until the Firm returns to Professional.

3.2 Free Trial

Each new Firm is eligible for one 14-day free trial. A Firm trials on the tier it selects at sign-up, except where a country supplement we publish states otherwise for your Firm's country. A free trial is offered once per Firm and once per account: if a Firm you previously created has already used its trial, a new Firm you create starts without one.

You select a plan and provide a payment method at sign-up; no charge is made during the 14 days, and at the end of the trial the selected plan begins automatically and the payment method is charged, unless the Subscription is cancelled before the trial ends. In countries for which we publish a country supplement, a trial may instead start without a payment method; where it does, nothing is charged automatically and access pauses at the end of the trial until a plan is selected. Any such variation is described in the country supplement we publish on our legal page at esqase.com/legal. We notify the Firm Owner before a trial ends.

We may change trial eligibility, duration, availability, and payment-method requirements at any time. Your use of the Service during a trial is governed by these Terms in full, including the disclaimers and limitations of liability. Trial and cancellation mechanics are described further in our Billing and Refund Policy.

3.3 Billing and Automatic Renewal

Subscriptions are billed in advance on a recurring monthly or annual basis, at the plan and seat rate then in effect. Your Subscription renews automatically at the end of each billing period, for a further period of the same length, and your payment method is charged on the renewal date, until you cancel. A monthly Subscription renews every month and an annual Subscription renews every year. There is no minimum commitment beyond the current billing period.

Cancelling. Your Firm Owner can cancel at any time in the billing settings at app.esqase.com, with no phone call or email required. Cancelling stops the next renewal and takes effect at the end of the current billing period. See Section 18.2 and our Billing and Refund Policy.

Reminders. Where a payment method is on file during a free trial, we notify the Firm Owner before the trial ends and before the first charge. We may also send reminders before a renewal charge.

3.4 Seat-Based Pricing

Your Subscription fee is based on the number of active Authorized Users ("seats"). Adding members increases your billed seat count; archiving or removing members reduces it. Pro-rated adjustments are applied automatically. Proration credits reduce future invoices. They have no cash value, are not paid out as refunds, and are not refunded if a Subscription ends with unused credit remaining.

3.5 Payment Processing

Payments are processed through a third-party provider (currently Stripe). You must keep a current, valid payment method on file for as long as your Subscription is active, and you authorize us to charge that payment method for every Subscription fee, seat adjustment, plan change, and tax due under these Terms and our Billing and Refund Policy, on each date they fall due, until you cancel.

3.6 Fee Changes

We may change Subscription pricing from time to time. Price changes take effect at your next renewal after we notify you by email or through a notice in the Service. We will give you at least 30 days' advance notice of a price change so that you can cancel your Subscription before the new price applies. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.

3.7 Taxes

Fees are exclusive of taxes unless stated otherwise at the time of purchase. You are responsible for all sales, use, value-added, goods-and-services, digital-services, withholding, and similar taxes, duties, and levies imposed on your Subscription, other than taxes on Esqase's net income. Where we are required to collect or remit a tax, we will add it to your invoice and show it separately. Where the law of the country your Firm is based in requires us to charge value-added tax or a similar tax on digital services, the price presented to you at checkout states whether that tax is included, and where a reverse-charge mechanism applies to your purchase you are responsible for accounting for that tax and will provide your registration details on request. If you are exempt from a tax, or are required by law to withhold an amount from a payment to us, you will provide the documentation we reasonably request, and the amount payable to us will be increased so that we receive the amount we would have received had no withholding been required, unless applicable law prohibits that increase.

3.8 Late Payment, Grace Period, and Pause

If a payment fails, we notify the Firm Owner by email and in the Service. Your Firm keeps full access during a grace period of 30 days, counted from the end of the period you last paid for, and we send reminders during that period. If billing is not resolved by the end of the grace period, we pause access to the Service for the Firm until a payment method is provided and a plan is selected.

Pausing does not delete Client Data. While a Firm is paused, the Firm Owner can still export the Firm's core records or delete the Firm, the public pages your Firm shares with its clients show an unavailable message, and existing payment links and eSignature links continue to work so that your clients can finish what they started. A free trial that ends without a plan has no grace period and is paused immediately. See our Billing and Refund Policy.

3.9 Refunds

Subscription fees are non-refundable except as required by applicable law, as expressly stated at the time of purchase, or as provided in our Billing and Refund Policy, which forms part of these Terms and describes the refunds we do provide, including for billing errors and where Esqase discontinues the Service or ends your Subscription for a reason other than your breach of these Terms. We do not provide refunds or credits for partial billing periods, unused time, unused seats, or unused features.

4. Use of the Service

4.1 License

Subject to your compliance with these Terms, Esqase grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your Firm's internal legal practice management purposes.

4.2 Acceptable Use

Your use of the Service must comply with our Acceptable Use Policy, which is incorporated into these Terms by reference.

4.3 Authorized Users

You may permit your employees and contractors to use the Service as Authorized Users. You are responsible for each Authorized User's compliance with these Terms. Sharing login credentials between individuals is prohibited.

4.4 External Users

Your clients and other external parties may access the Public-Facing Features described in Section 8 as External Users, at no charge to them, under a limited right to use those features solely to interact with your Firm. You are responsible for deciding which External Users may access which features and content, for the appropriateness and legality of anything you share with them, and for their use of the Service to the extent it results from your configuration. External Users are not parties to the rest of these Terms. Section 24 (Client and Visitor Terms) states the terms on which an External User uses a Public-Facing Feature, and our Privacy Policy governs the information Esqase processes about them. In every other respect their use is governed by the arrangements between them and your Firm.

4.5 Restrictions

You agree not to:

• Resell, sublicense, or otherwise provide access to the Service to third parties outside your Firm (except to clients through features expressly designed for that purpose, such as document sharing and payment pages);
• Reverse engineer, decompile, or attempt to extract the source code of the Service;
• Use the Service to develop a competing product or service;
• Circumvent any technical or access controls;
• Use automated means to scrape, harvest, or collect data from the Service beyond normal API usage within documented rate limits.
• Use the Service, its output, or the Documentation to train or develop any artificial-intelligence or machine-learning model;
• Publish or disclose a benchmark, performance test, or security test of the Service without our prior written consent.

4.6 Compliance with Laws

You must comply with all applicable laws and regulations in connection with your use of the Service, including rules of professional conduct, data protection laws, and laws governing your relationships with your clients. You are responsible for providing all notices to, and obtaining all rights and consents from, your clients and other individuals that are necessary for Esqase to process Client Data as described in these Terms, the Privacy Policy, and the Data Processing Agreement.

5. Client Data and Privacy

5.1 Your Ownership

You retain all rights, title, and interest in your Client Data. Esqase does not claim ownership of your Client Data.

5.2 License to Process

By using the Service, you grant Esqase a limited license to process, store, and transmit your Client Data solely as necessary to provide the Service, as described in our Privacy Policy and Data Processing Agreement. Processing by the AI document indexing described in Section 5.8 forms part of that license and is subject to that Section.

5.3 Your Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of all Client Data. You represent that you have all necessary rights and consents to submit Client Data to the Service.

5.4 Confidentiality of Client Data

Esqase will maintain the confidentiality of your Client Data and will not access it except as necessary to provide the Service, comply with your requests, or as required by applicable law. See our Data Processing Agreement for further detail.

5.5 Usage Data

Esqase may collect technical usage data generated by the operation of the Service, such as logs, diagnostics, and feature-usage metrics, and may use de-identified, aggregated data to operate, secure, maintain, and improve the Service. Esqase will not publicly identify your Firm as the source of any such data and will not use usage data in any way that conflicts with its confidentiality obligations under these Terms or the Data Processing Agreement.

5.6 Legal Process and Compelled Disclosure

If Esqase receives a subpoena, court order, warrant, or other legal demand seeking Client Data, we will notify you before disclosing anything, where legally permitted, so that you may seek a protective order or other appropriate relief. If disclosure is legally required, we will disclose only the portion of Client Data that we are legally compelled to disclose. Nothing in this section requires Esqase to violate applicable law.

5.7 Professional Responsibility

Nothing in these Terms limits or modifies your professional obligations under applicable rules of professional conduct, including attorney-client privilege and the duties of competence, confidentiality, and supervision. You are responsible for ensuring that your use of the Service complies with those obligations, including any duty to make reasonable efforts to prevent unauthorized disclosure of information relating to the representation of a client, to supervise the services of a non-lawyer service provider, and to obtain client consent where your jurisdiction requires it before client information is held by a third-party provider.

Esqase is not a law firm, does not practice law, and does not give legal advice, and no attorney-client relationship arises between you and Esqase from these Terms or from your use of the Service. Features that support regulated decisions are aids to your judgment and not determinations. A conflict check searches your Firm's own records and surfaces potential matches for you to investigate; it does not decide whether a conflict exists, does not clear one, and does not discharge any obligation your bar places on you. Calendar entries, task lists, and reminders reflect the dates you or your templates enter; Esqase does not calculate court deadlines or apply court rules. The accounting, trust, and reconciliation features record what you enter and do not by themselves establish compliance with trust-accounting, IOLTA, or bar reporting requirements. You remain responsible for the accuracy of the information in your account and for every professional decision you make with it.

5.8 AI Document Indexing and Search

What it does. The Service uses artificial intelligence provided by Google to make your records findable. Where AI document indexing is enabled for your Firm, the contents of documents your Authorized Users upload to or create in the Service are sent to a Google Gemini model through Google Cloud Vertex AI, which returns a short description of the document and keywords. Separately, and independently of that setting, the Service sends short text summaries of records including contacts, matters, tasks, events, notes, documents, invoices, payments, activities, and logged communications to a Google text embedding model on Vertex AI to build the index that powers search, and sends what you type into search to the same model so a query can be matched against that index. Esqase stores what those models return with the record it came from and uses it only for search inside your Firm's own account.

Your control. AI document indexing is on by default. Your Firm Owner can turn it off for the whole Firm at any time in the Data section of the firm profile settings. With it off, documents added or updated after that point are not sent for that processing. Turning it off does not delete descriptions already generated, and it does not stop the search indexing described above, which is required for search to function. If your Firm accepts a Business Associate Agreement or the data processing agreement we publish for your Firm's country, this is switched off for the whole Firm at the moment your Firm Owner accepts, and your Firm Owner must turn it back on deliberately. A personal injury case carries a second switch of its own, which starts off for every Firm, so a document on a personal injury matter is sent only when both switches are on.

No training on Client Data. Esqase does not use Client Data or User Content to train, fine-tune, or improve any artificial-intelligence or machine-learning model, its own or anyone else's, and its agreement with its AI provider prohibits that provider from doing so. Content sent for this processing is processed only to return the result for the record that was sent, is not used for advertising, and is not disclosed to any other Firm.

Output is not advice. Descriptions, keywords, and search results produced this way are generated automatically and are not reviewed by Esqase. They may be incomplete or inaccurate. They are not legal advice, are not a substitute for reading the document itself, and must not be relied on as a statement of a document's contents or legal effect. No decision about any person is made by these models. The disclaimers in Section 15 and the limitations of liability in Section 16 apply in full to this processing and its output.

Your responsibilities. You decide whether AI document indexing is enabled for your Firm. You are responsible for determining whether this processing is appropriate for the documents your Firm holds, for any disclosure to or consent from clients that your rules of professional conduct, your engagement terms, or applicable law require before client information is processed this way, and for turning the feature off if it is not appropriate for your practice.

This processing is described in our Privacy Policy and is covered by our Data Processing Agreement, and the provider is listed at esqase.com/subprocessors.

5.9 Your Own Copies

Esqase backs up the systems used to provide the Service as part of the security measures described in our Data Processing Agreement. Those backups exist for our operational continuity. Esqase does not offer a managed backup product, a per-record restore service, or data escrow. You are responsible for keeping your own copies of any Client Data you need to retain, including exporting your Firm's records as described in Section 18.5 and downloading finalized signed documents and their certificates of completion as described in our eSignature Guidelines.

6. Security

Esqase maintains a security program aligned to SOC 2 and ISO 27001, with controls that are continuously monitored. Data is encrypted in transit, the database and the file storage are encrypted at rest, and certain sensitive fields are additionally encrypted by Esqase before they are stored. Access to Client Data within Esqase is restricted to what is necessary to provide the Service, with role-based access controls and tenant isolation between firms enforced in the database itself rather than in the interface. Our security measures, incident-response procedures, and security-incident notification commitments are described in the Data Processing Agreement. You are responsible for securing your own credentials, devices, and account configuration, including the permissions you grant to Authorized Users and External Users.

7. eSignature

The Service includes eSignature functionality. Your use of this feature is subject to our eSignature Guidelines and applicable law, including the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act), the Uniform Electronic Transactions Act (UETA), and the electronic transactions law of any other jurisdiction that applies to your use. You are responsible for ensuring the suitability and enforceability of electronic signatures for your specific use case.

8. Public-Facing Features and Client Payments

8.1 Booking, Forms, Document Sharing, Signing, and Payment Pages

The Service includes features that let you share content with, or interact with, your clients and other external parties (collectively, "Public-Facing Features"): booking and scheduling pages, lead intake forms (including forms you embed on your own website), shared document links, document signing at docs.esqase.com, and payment pages. You are solely responsible for how you configure and use these features, including any communications sent to your clients through them.

8.2 Third-Party Recipients

When External Users access Public-Facing Features, Section 24 (Client and Visitor Terms) and our Privacy Policy govern their use, as Section 4.4 describes. You are responsible for obtaining any consents required from those individuals.

8.3 Client Payments

Payment pages let you send a client a secure link to one of your invoices. Esqase does not process, collect, hold, or transmit client funds, and does not process card or wallet payments on your behalf. Payment through an Esqase payment page is self-reported: your client pays your Firm directly by the method you configure, such as your own bank transfer link or a QR code, confirms on the page that payment was made, and a member of your Firm reviews and records it before the invoice balance changes. Where a payment is made through your Firm's own account with a bank or a third-party payment provider, that transaction takes place under your Firm's own agreement with that provider, and Esqase is not a party to it.

Esqase is not a party to payment transactions between you and your clients, does not hold or transmit client funds, and is not a bank, money services business, money transmitter, or payment processor. You are solely responsible for the goods and services you bill through the Service, for the payment instructions you publish, for confirming that a reported payment was actually received, for refunds and disputes with your clients, and for compliance with applicable rules governing client funds, including trust accounting and IOLTA requirements where they apply.

9. API Access

The Service includes an API for programmatic access. The following terms apply to all API use:

• API access requires API keys issued through the Service. You are responsible for keeping API keys confidential and for all activity performed with them; treat a compromised key like compromised credentials and revoke it promptly.
• API access is subject to the scopes assigned to each key and to the rate limits published in our Documentation, currently 600 requests per 60 seconds per key.
• All use of the Service through the API, including use through third-party tools that access the Service on your behalf, is governed by these Terms.
• We may suspend or revoke API keys, temporarily or permanently, for excessive use beyond documented rate limits, abusive use, or use that threatens the security or stability of the Service, and will make reasonable efforts to notify you.
• We may modify or discontinue the API, or any part of it, with reasonable advance notice of changes that materially reduce its functionality.
• The disclaimers in Section 15 and the limitations of liability in Section 16 apply fully to API access and to anything built on it.

10. Third-Party Integrations

The Service can connect to third-party services that you choose to enable, currently Gmail, Microsoft Outlook, Google Calendar, Outlook Calendar, Google Meet, Microsoft Teams, and Zoom. Enabling an integration is optional, is done by an individual Authorized User for that user's own account, requires you to authorize it with the third party, and can be undone at any time from the Integrations page. Your use of a third-party service is subject to that provider's own terms and privacy policy. Esqase is not responsible for a third-party service's acts, omissions, availability, or data practices, and an integration may stop working if the third party changes or discontinues its service. A feature listed in the Service as "coming soon" is not available and is not part of the Service. Section 3.5 covers the provider we use to process Subscription payments.

11. Service Changes, Maintenance, and Beta Features

11.1 Changes to the Service

Esqase may modify, add, or discontinue features of the Service from time to time. If a change will materially reduce the core functionality of the Service, we will provide at least 30 days' advance notice by email or through a notice in the Service. Continued use of the Service after a change takes effect constitutes acceptance of the change.

11.2 Maintenance

We may temporarily suspend access to the Service for maintenance, repairs, or upgrades. We will provide advance notice of planned maintenance where practicable and will make reasonable efforts to schedule it so as to minimize disruption.

11.3 Beta and Early-Access Features

Features designated as beta, preview, or early access are provided as is, may change or be withdrawn at any time without notice, and carry no support or availability commitments. Use them at your own discretion.

11.4 Availability

We monitor the Service continuously and work to keep it available. We do not offer a service level agreement, an uptime commitment, or availability credits, and the Service may be unavailable because of maintenance, a third-party service we depend on, or an event outside our control. Sections 15 (Disclaimers) and 16 (Limitation of Liability) apply to any period of unavailability.

12. Intellectual Property

12.1 Esqase IP

The Service, including all software, design, text, graphics, and other content provided by Esqase, is owned by or licensed to Esqase and is protected by applicable intellectual property laws. These Terms do not transfer any Esqase IP to you. All rights not expressly granted in these Terms are reserved by Esqase. The Esqase name, logo, and related marks are our property and may not be used without our prior written permission.

12.2 Feedback

If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant Esqase a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that Feedback into the Service without any obligation to you.

12.3 Copyright Complaints

If you believe that material available through the Service infringes your copyright, send a written notice consistent with the Digital Millennium Copyright Act (17 U.S.C. Section 512) to Esqase's designated agent:

Copyright Agent, Esqase, Inc.
2810 N Church St STE 89268
Wilmington, DE 19802, United States
legal@esqase.com
+1 (302) 600-2802

Your notice must include:

• Identification of the copyrighted work you claim has been infringed;
• Identification of the allegedly infringing material, with enough detail for us to locate it;
• Your name, mailing address, telephone number, and email address;
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and
• Your physical or electronic signature.

Knowingly misrepresenting that material is infringing may expose you to liability under Section 512(f) of the DMCA. In appropriate circumstances, Esqase will disable or terminate the accounts of repeat infringers.

12.4 Counter-Notification

If we remove or disable material you posted in response to a notice, we will make a reasonable effort to notify you. You may send a counter-notification to the designated agent named in Section 12.3 that includes: your name, address, telephone number, and email address; identification of the material and the location from which it was removed; a statement, under penalty of perjury, that you have a good-faith belief that the material was removed as a result of mistake or misidentification; your consent to the jurisdiction of the federal district court for the district in which your address is located, or, if your address is outside the United States, for any district in which Esqase may be found; a statement that you will accept service of process from the person who sent the notice; and your physical or electronic signature. If we receive a valid counter-notification, we may restore the material in accordance with 17 U.S.C. Section 512(g).

Esqase has adopted, and will reasonably implement, a policy of terminating in appropriate circumstances the accounts of Authorized Users and Firms who are repeat infringers.

13. Confidentiality

13.1 Definition

"Confidential Information" means non-public information disclosed by one party (the "Discloser") to the other (the "Recipient") in connection with these Terms that is identified as confidential or that a reasonable person would understand to be confidential from its nature and the circumstances of disclosure. Client Data and User Content are your Confidential Information. Non-public information about the Service, including non-public pricing, security details, and product plans, is Esqase's Confidential Information.

13.2 Obligations

The Recipient will use the Discloser's Confidential Information only to perform its obligations and exercise its rights under these Terms, will protect it with at least the care it uses for its own confidential information of like importance and in no event less than reasonable care, and will not disclose it to anyone other than its employees, contractors, and professional advisers who need it for that purpose and who are bound by confidentiality obligations at least as protective as this Section.

13.3 Exclusions

These obligations do not apply to information the Recipient can show: (a) it knew without a duty of confidentiality before disclosure; (b) is or becomes public through no fault of the Recipient; (c) it rightfully received from a third party without a duty of confidentiality; or (d) it independently developed without use of the Discloser's Confidential Information.

13.4 Compelled Disclosure

If the Recipient is required by law to disclose Confidential Information, it will, where legally permitted, give the Discloser prompt notice so the Discloser may seek a protective order, and will disclose only the portion it is legally required to disclose. Section 5.6 governs legal demands for Client Data.

13.5 Duration and Remedies

These obligations continue for three (3) years after the last disclosure, except that they continue for as long as the information remains a trade secret and, for Client Data and User Content, for as long as Esqase holds it. Each party acknowledges that a breach of this Section may cause harm for which damages alone are an inadequate remedy, and that the other party may seek injunctive relief in addition to any other remedy available. This Section survives termination of these Terms.

14. Support

Support for the Service is available to Firms with an active Subscription at support@esqase.com and through in-product resources and Documentation. Billing questions, accessibility barriers, and questions from External Users are answered at the same address regardless of Subscription status.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ESQASE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. ESQASE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

The Service is a practice management tool and does not constitute legal advice. Esqase is not a law firm and does not engage in the practice of law.

Esqase does not supply legal forms, precedents, clause libraries, court rules, or deadline calculations. Document templates, placeholders, task lists, and workflows in the Service are created by your Firm from your own materials, and you are responsible for their content and for whether they are fit for any matter.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• ESQASE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
• THE TOTAL AGGREGATE LIABILITY OF ESQASE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO ESQASE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (USD 100).

These limits apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, and whether or not the damage was foreseeable. The parties agree that these limits allocate risk between them, that the allocation is reflected in the price of the Service, and that each limitation is severable from and independent of every other provision of these Terms.

Nothing in these Terms limits or excludes either party's liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for any other liability that cannot be limited or excluded under applicable law. The limits in this Section do not apply to: (a) fees that have accrued and are payable by you; (b) your indemnification obligations under Section 17; or (c) either party's willful misconduct. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, liability is limited to the maximum extent permitted by law.

17. Indemnification

17.1 Your Indemnity

You agree to defend, indemnify, and hold harmless Esqase and its officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your Client Data; (c) your violation of these Terms; or (d) your violation of any third party's rights.

17.2 Our Indemnity

Esqase will defend you against a third-party claim alleging that the Service, as provided by Esqase and used in accordance with these Terms, infringes that third party's United States copyright or trademark or misappropriates its trade secret, and will pay the damages finally awarded against you by a court of competent jurisdiction, or the settlement Esqase approves, for that claim. This does not apply to a claim arising from: (a) User Content or Client Data; (b) use of the Service in combination with anything not provided by Esqase, where the claim would not have arisen without the combination; (c) use of the Service in breach of these Terms; or (d) any modification of the Service not made by Esqase, or any beta, preview, or early-access feature. If the Service becomes, or Esqase reasonably believes it may become, the subject of such a claim, Esqase may at its option obtain the right for you to continue using the Service, modify or replace it so that it is non-infringing, or terminate the affected Subscription and refund the prorated portion of prepaid fees covering the period after termination. This Section states Esqase's entire obligation, and your exclusive remedy, for any claim of infringement or misappropriation.

17.3 Procedure

A party seeking indemnification will promptly notify the other of the claim, and a delay relieves the indemnifying party only to the extent it is prejudiced by the delay. The indemnifying party has sole control of the defense and settlement, except that it may not agree to a settlement that imposes a non-monetary obligation on, or admits fault by, the other party without that party's consent, which will not be unreasonably withheld. The indemnified party will provide reasonable cooperation at the indemnifying party's expense.

18. Term, Suspension, and Termination

18.1 Term

These Terms remain in effect while you maintain an active Subscription or account.

18.2 Termination by You

Your Firm Owner may cancel the Subscription at any time in the billing settings at app.esqase.com, without contacting us. Cancellation stops the next automatic renewal and takes effect at the end of the current billing period; your Firm keeps access until then, and the Firm Owner can resume the Subscription from the same screen before that date. Cancelling during a free trial lets the trial run to its end date without a charge. Cancelling does not delete your Firm or your Client Data. See Section 3.8 for what happens after a paid Subscription ends, and our Billing and Refund Policy.

18.3 Suspension by Esqase

We may suspend access to the Service, in whole or in part, immediately and without prior notice if we reasonably believe that: (a) there is a security emergency, such as unauthorized access or activity that could disrupt the Service or harm other customers; (b) your use violates the Acceptable Use Policy; (c) your conduct harms or threatens the Service, other customers, or third parties; or (d) suspension is required by law. We will notify you where practicable and will restore access promptly once the issue is resolved. For breaches of these Terms that do not require immediate suspension, we will provide notice and at least 14 days to cure before suspending access.

18.4 Termination by Esqase

We may terminate your account if you materially breach these Terms and fail to cure the breach after notice, or immediately if the breach cannot be cured or termination is required by applicable law, with notice where practicable.

18.5 Effect of Termination and Data Export

Upon termination, your license to use the Service ends and access to the Service stops.

While your Subscription is active, and while access is paused for non-payment, your Firm Owner can export a copy of the Firm's core records from the billing settings as a machine-readable file, covering the firm profile, members, contacts, matters, and leads. A Firm on the Professional plan, or a Firm that has been on it, can export its personal injury records from the same place as a second file, at any time and with no deadline. It does not cover every record type, and for very large firms it is capped, in which case the file states what was left out. Documents and other files can be downloaded individually from the Service at any time, and on written request to legal@esqase.com before termination we will provide the remaining categories of your Client Data in a machine-readable format. Export what you need before your Subscription ends.

We retain Client Data for 30 days after termination so that you can restore your Firm by subscribing again. After that period we delete or anonymize it in our active systems, and backup copies are purged within 90 days, in each case as described in our Privacy Policy and Section 12 of our Data Processing Agreement. We may retain records that applicable law requires us to keep.

18.6 Termination for Convenience and Discontinuation of the Service

Esqase may terminate your Subscription for convenience, or discontinue the Service in whole, on at least 60 days' notice by email and through a notice in the Service. If we do, we will refund the prorated portion of any prepaid fees covering the period after the termination date, as described in our Billing and Refund Policy. Section 18.5 applies.

18.7 Your Individual Account

You can deactivate or delete your own Account in your account settings. Deactivating pauses the Account, signs you out everywhere, and removes you from every Firm; signing in again reactivates it. Deleting schedules the Account for permanent removal after a 30-day recovery window, during which signing in cancels the deletion. You cannot deactivate or delete an Account while you are the Firm Owner of a Firm: transfer ownership or delete the Firm first. Work you created inside a Firm stays with that Firm as part of its records. Deleting a Firm ends that Firm's Subscription immediately rather than at the end of the billing period, and the remainder of the period you have paid for is not refunded.

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

19.2 Arbitration

These Terms affect interstate commerce, and the Federal Arbitration Act (9 U.S.C. Sections 1 through 16) governs the interpretation and enforcement of this Section 19. Subject to Section 19.4 and Section 19.6, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Mediation Procedures. The arbitration will be conducted by a single arbitrator, seated in Wilmington, Delaware, and may proceed by videoconference or on written submissions where the rules allow. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this Section 19, except that a court has exclusive authority to decide any challenge to Section 19.3. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

19.3 Class Action Waiver

Disputes must be brought in the parties' individual capacities only. Neither party may participate in a class, consolidated, or representative action against the other, and the arbitrator may not consolidate claims or preside over any form of representative proceeding. If this Section 19.3 is found unenforceable as to a particular claim or request for relief, that claim or request will be severed from the arbitration and brought exclusively in the state or federal courts located in Wilmington, Delaware, and the remaining claims will proceed in arbitration.

19.4 Exceptions

Either party may: (a) bring an individual claim in small claims court if the claim qualifies; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction for intellectual property or confidentiality matters. This Section 19 applies to disputes between Esqase and a Firm or its Authorized Users. It does not apply to External Users: a dispute between Esqase and an External User is governed by Section 24.10, which provides for the courts of Delaware and carries no arbitration agreement and no class action waiver, and an External User's relationship with the Firm that invited them is governed by the arrangements between them and that Firm.

19.5 Jury Trial Waiver

To the extent a dispute proceeds in court rather than arbitration, and to the extent the law of the forum permits a pre-dispute waiver, the parties waive any right to a jury trial. Where the law of the forum does not permit a pre-dispute jury trial waiver, this Section 19.5 does not apply, and the rest of Section 19 continues in effect.

19.6 Informal Resolution First

Before starting an arbitration or a small claims proceeding, the complaining party must send a written notice of dispute describing the claim and the relief sought: to legal@esqase.com if you are the complaining party, or to the Firm Owner's registered email address if we are. The parties will then try in good faith to resolve the dispute for 30 days after the notice is received. This requirement does not prevent either party from seeking the relief described in Section 19.4(b), and any limitation period applicable to the claim is tolled during those 30 days.

19.7 Opt-Out

You may opt out of Section 19.2 and Section 19.3 by sending written notice to legal@esqase.com with the subject line "Arbitration Opt-Out" within 30 days after you first accept these Terms or, for a Subscription that already exists when these Terms take effect, within 30 days after that date. The notice must give your Firm name and the email address on your Account. Opting out affects no other part of these Terms, including Section 19.1 and Section 19.5, and we will not treat it as a reason to terminate, suspend, or change your Subscription. If you opt out, disputes will be resolved in the state or federal courts located in Wilmington, Delaware, and both parties consent to the jurisdiction of those courts.

19.8 Coordinated Claims

If 25 or more arbitrations raising substantially similar claims are filed against Esqase by claimants represented by the same or coordinated counsel, the parties agree that the AAA's multiple case filing or mass arbitration procedures then in effect will apply, that the arbitrations will be administered in staged batches of no more than 50 at a time, that a single process arbitrator may be appointed to decide administrative questions across the batches, and that any limitation period applicable to claims in a later batch is tolled while an earlier batch proceeds.

19.9 Costs and Severability

Each party bears its own legal fees. AAA administrative fees and the arbitrator's compensation are allocated as the AAA rules provide, and the arbitrator may reallocate them in the award to the extent those rules permit. If Section 19.2 is found unenforceable as a whole, Sections 19.1, 19.3, 19.4, and 19.5 continue to apply to the extent permitted by law.

20. International Use

The Service is offered for customers located in the United States and in any other country for which Esqase publishes a country supplement at esqase.com/legal. If you access the Service from elsewhere, you do so at your own initiative and are responsible for compliance with local laws. You may not use the Service in violation of applicable export-control or sanctions laws, and you represent that you are not located in, and are not acting on behalf of a party located in, a jurisdiction or on a list where such laws prohibit your use of the Service.

Nothing in these Terms excludes or limits any right you have under the law of the country in which your Firm is established that cannot be excluded or limited by agreement. If a provision of these Terms is unenforceable under that law, it applies to the maximum extent that law permits and the rest of these Terms continue in effect. Where Esqase publishes a country supplement for the country in which your Firm is established, that supplement states the additional terms and information that apply to your Firm, and to a signer or data subject in that country, including billing and value-added tax, the free trial, electronic signatures, privacy rights under local law, and non-waivable rights. Country supplements are published at esqase.com/legal.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept a change, you may cancel your Subscription before the change takes effect, as described in Section 18.2.

22. General

• Entire Agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy, Data Processing Agreement, Billing and Refund Policy, eSignature Guidelines, and Cookie Policy, each of which is incorporated by reference, together with any country supplement that applies to your Firm, and together with the Business Associate Agreement or the country data processing agreement that applies to your Firm where your Firm has accepted one in the Service, constitute the entire agreement between you and Esqase regarding the Service and supersede all prior agreements, proposals, and understandings, including any prior version of these Terms.
• Order of Precedence. If there is a conflict, a written agreement signed by both parties controls, then these Terms, then the incorporated policies, except that the Data Processing Agreement controls over these Terms with respect to the processing of personal data. Where your Firm has accepted the Business Associate Agreement, that agreement controls over these Terms and over the Data Processing Agreement with respect to protected health information. Where your Firm has accepted the data processing agreement we publish for your Firm's country, that agreement controls over both with respect to the personal data to which it applies. A Firm is offered only one of the two, according to its registered country. Section 3.9 adopts the refund provisions of the Billing and Refund Policy, and those provisions apply as written.
• Country Supplements. Where Esqase publishes a country supplement at esqase.com/legal for the country your Firm is based in, that supplement is incorporated into these Terms by reference and forms part of them for a Firm in that country, and it also states the terms and information that apply to a signer or a data subject in that country. Where it conflicts with another part of these Terms as to a Firm based in that country, the country supplement controls, except that a country-specific agreement your Firm has accepted in the Service controls over it as the Order of Precedence provides.
• Severability. If any provision is found unenforceable, the remaining provisions continue in full force.
• No Waiver. Failure to enforce any provision is not a waiver of future enforcement.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Notices. We give notice under these Terms by email to the Firm Owner's registered email address, by email to an Authorized User's registered address where the notice concerns that user, or by a notice in the Service. Notice given that way is deemed received on the day it is sent or posted. You are responsible for keeping the Firm Owner's contact details accurate and monitored, and for making sure at least one Firm Owner can receive email at all times. You give us notice by email to legal@esqase.com; a notice of termination, breach, or legal process must also be sent by mail to Esqase, Inc., 2810 N Church St STE 89268, Wilmington, DE 19802, United States, and is deemed received five (5) business days after posting.
• No Third-Party Beneficiaries. These Terms are for the benefit of you and Esqase only. Other than the Esqase parties named in Section 16 (Limitation of Liability) and Section 17 (Indemnification), no other person has any right to enforce them. An External User is not a third-party beneficiary of these Terms, except that Section 24 applies directly between Esqase and that External User.
• Publicity. Neither party may use the other's name, logo, or marks in advertising or publicity without prior written consent. We may identify your Firm as a customer only with your written consent, which you may withdraw at any time as to future use, and either party may state the existence of this agreement where required by law or by a regulator.
• Force Majeure. Neither party is liable for a delay or failure to perform, other than an obligation to pay, caused by an event beyond its reasonable control, including natural disaster, epidemic, war, terrorism, civil unrest, labor dispute, government action, failure of the internet or a public telecommunications network, and the failure or unavailability of a third-party hosting, network, or payment provider. The affected party will notify the other and use reasonable efforts to resume performance. If such an event prevents performance for more than 30 consecutive days, either party may terminate the affected Subscription on written notice, and Esqase will refund the prorated portion of any prepaid fees covering the period after termination.
• Independent Contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, fiduciary, or employment relationship between the parties.
• Survival. Provisions that by their nature should survive termination survive, including accrued payment obligations, Sections 2.5 (Consent to Electronic Communications), 5 (Client Data and Privacy, including 5.8 and 5.9), 12 (Intellectual Property), 13 (Confidentiality), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnification), 18.5 (Effect of Termination and Data Export), 18.6 (Termination for Convenience and Discontinuation of the Service), 19 (Governing Law and Dispute Resolution), and 22 (General).

23. Contact

For questions about these Terms, contact us at:

Esqase, Inc.
2810 N Church St STE 89268
Wilmington, DE 19802, United States
Legal and contract questions: legal@esqase.com
Support: support@esqase.com

Notices of claimed copyright infringement must be sent to our designated agent as described in Section 12.3. Subpoenas, court orders, and other legal process should be addressed to Esqase, Inc. at the postal address above, marked for the attention of Legal, with a copy to legal@esqase.com.

24. Client and Visitor Terms

This Section 24 (the "Client Terms") applies to External Users, and for an External User it prevails over the rest of these Terms wherever they differ. It governs your use of the pages that Esqase, Inc. ("Esqase," "we," "us," or "our") hosts on behalf of a law firm or legal organization (a "Firm") when that Firm invites you to book an appointment, submit an intake form, view or sign a document, or make a payment. If you are a client, prospective client, or other contact of a Firm that uses Esqase, these Client Terms are the ones that apply to you.

These Client Terms supplement, and do not replace, the rest of these Terms, which govern the Firm's own subscription to Esqase. Capitalized terms not defined here have the meanings given in Section 1, read as if you were the individual that definition calls an "External User" and the pages described above are the "Public-Facing Features."

24.1 Who These Terms Are For

These Client Terms apply to you if you interact with a Firm through Esqase without having your own Esqase subscription. That includes:

• Booking a consultation or appointment on a Firm's booking page.
• Submitting an intake or contact form a Firm has published.
• Viewing, downloading, or electronically signing a document a Firm has shared with you.
• Paying an invoice through a payment page or invoice link a Firm has sent you.

They do not apply to attorneys and staff who use Esqase to run a Firm. Those users are covered by the rest of these Terms.

24.2 What Esqase Is, and What It Is Not

Esqase makes practice management software. The Firm you are working with is our customer.

• Esqase is not a law firm and does not practice law, give legal advice, or represent you. Your legal relationship, if you have one, is with the Firm.
• Using these pages does not create an attorney-client relationship, with Esqase or with the Firm. Only the Firm can decide whether to represent you, and it will tell you if it does. Do not assume that information you send through an intake form is confidential or privileged until the Firm confirms that it represents you.
• The Firm decides what you see and what you are asked. The Firm chooses which features to turn on, what its forms ask, what documents it shares with you, what it bills you, and who at the Firm can see your information. Questions about any of that go to the Firm.

24.3 Your Access

The Firm gives you access to these pages, at no charge to you, so that you can interact with that Firm. Your access is personal to you, limited to that purpose, and may be changed or ended at any time by the Firm or by us.

You agree not to share an access link or sign-in link with anyone the Firm has not invited. Links sent to your email address are the key to your information, and anyone who has one may be able to see what it opens.

24.4 Your Information and Your Privacy

The Firm decides what information it collects about you and how that information is used. Esqase processes it on the Firm's behalf, as a processor, under our Data Processing Agreement with the Firm.

• To see, correct, or delete information the Firm holds about you, or to ask how it is used, contact the Firm directly. Esqase cannot make those decisions for a Firm's information.
• If you send us a request that we can only answer by asking the Firm, we will tell the Firm and help it respond.
• Information Esqase collects for its own purposes, such as basic technical and security data about your visit, is described in Section 3.7 of our Privacy Policy, and the cookies and similar technologies these pages use are listed in our Cookie Policy.

When you sign a document, Esqase records your identity details, IP address, timestamps, and device information as part of the signature record, on the Firm's behalf.

24.5 Electronic Signatures

If a Firm asks you to sign a document electronically:

• You will be shown an Electronic Record and Signature Disclosure before you sign, and you have to accept it to continue.
• You may decline to sign electronically. The signing page carries a Decline button, and you can also simply close the page without signing and contact the Firm to arrange another way to sign. Declining does not affect any other right you have, and Esqase charges you nothing for declining or for asking for a paper copy.
• Once every signer has finished, you can download the completed document from the confirmation page your signing link opens. Ask the Firm for the full evidentiary record, and keep your own copy.
• Esqase provides a simple electronic signature. It does not notarize documents and does not verify your identity beyond what the signing process records.

How this works, and what the law requires, is described in our eSignature Guidelines.

24.6 Payments to the Firm

If you pay through an Esqase payment page or invoice link, your payment goes to the Firm, by the method the Firm asks you to use, such as a bank transfer or a payment made from a QR code. Esqase does not collect, hold, or transmit those funds, does not process card or wallet payments, and is not a party to the transaction. The payment page is where the Firm shows you its instructions and where you tell the Firm you have paid; the Firm then confirms receipt.

• Questions about what you were charged, and any request for a refund, go to the Firm.
• Section 9 of our Billing and Refund Policy explains this in more detail.

24.7 Acceptable Use

When you use these pages, do not:

• Upload malicious code, or attempt to gain access to any account, system, or data that is not yours.
• Interfere with the operation of the pages, or use automated means to collect data from them.
• Impersonate another person, or submit information you know to be false.
• Upload unlawful content, or content that infringes someone else's rights.

Our full Acceptable Use Policy sets out the complete rules. We may suspend or remove access that breaks them.

24.8 Availability and Changes

These pages are provided as is and as available. We may change, suspend, or discontinue them, and a Firm may turn a feature off or close its account at any time. We do not promise that the pages will be uninterrupted or error free.

Documents, forms, invoices, and messages you see on these pages are created and controlled by the Firm, not by Esqase. We do not review them, and we are not responsible for their accuracy, legality, or content.

24.9 Limitation of Liability

To the maximum extent permitted by law, Esqase is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to your use of these pages, and Esqase's total liability to you arising out of or relating to these Client Terms will not exceed one hundred U.S. dollars (USD 100). Nothing in these Client Terms limits any liability that cannot be limited under applicable law, or any right you have against the Firm.

24.10 Governing Law and Disputes

These Client Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute between you and Esqase arising out of these Client Terms may be brought in the state or federal courts located in Wilmington, Delaware, or in small claims court where the claim qualifies. Section 19 does not apply to you: there is no arbitration agreement and no class action waiver between you and Esqase. Nothing in this Section affects any non-waivable right you have under the law of the place where you live, and nothing in it applies to a dispute between you and the Firm, which is a matter between you and the Firm.

24.11 Accessibility

If an accessibility barrier prevents you from completing something on one of these pages, email support@esqase.com. You do not need an Esqase account to use that channel. See our Accessibility Statement.

24.12 Changes to These Client Terms

We may update these Client Terms from time to time. We will post the updated version at esqase.com/terms and revise the "Last updated" date above. Your continued use of these pages after the effective date means you accept the updated Client Terms.

24.13 Contact

Questions about a matter, a document, an invoice, or an appointment go to the Firm you are working with. For questions about these Client Terms or about Esqase, contact:

Esqase, Inc.
2810 N Church St STE 89268
Wilmington, DE 19802, United States
legal@esqase.com